It doesn’t usually take me long to write a blog post.
I get inspired. I think of what I want to say. I sit my butt down in a chair with a big cup of coffee and I write it out.
This one took all day. All. Damn. Day.
And really, it’s because I wasn’t sure what I wanted to say about this.
Ever since the news of the big Wells Fargo scandal hit my radar, I’ve felt like I should write something. After all, I worked there. I saw some of the early warning signs of this debacle coming.
But my thoughts about this were scattered.
I don’t want to piss people off.
I want to offer an opinion (based on experience) of value, not just and angry, hostile rant.
So instead, I chose an off-the-cuff video sharing my thoughts on this situation.
Yes, I’ll admit, it’s a little lengthy, but being a lover of capitalism yet a hater of unethical business practices, I felt the need to share my perspective.
Again, to recap:
Of the 5,300 employees who lost their jobs over this, it doesn’t appear that any of them were top level executives. There is no conceivable way that someone at the top didn’t know what was going on. Here’s the video to the Senate hearing I referred to in the video.
If you have customers, never, ever take your eye of the prize. Effective sales should create a win for all parties: the organization, the customer and the salesperson.
In this case, the only winner was Wells Fargo.
And they probably aren’t feeling quite so lucky anymore.